Account

How to change a password?
Step 1 When you open account of your fund – go to right bottom corner and click this    After please click on “Profile Settings” Step 2  Go to ...
Fri, 27 Sep, 2019 at 1:47 PM
I forgot my password. What should I do?
Step 1 Please click on "Forgot password?" Step 2  Enter your email and click "continue" Step 3 Click on the but...
Fri, 27 Sep, 2019 at 1:31 PM
I haven’t received a confirmation email after successful registration. What should I do?
1) Click on “Re-send email” or “Re-type email”. 2) If it still doesn’t work, please click here and create a ticket.
Fri, 27 Sep, 2019 at 1:46 PM
Does FundPlatform have a KYC?
Nikita Answer
Fri, 27 Sep, 2019 at 1:48 PM
How can I secure my data and my account?
Our users’ data is secured with AES2 encryption and RSA.   AES2, also known by its original name “Rijndael”, is a specification for the encryption of elec...
Fri, 27 Sep, 2019 at 1:50 PM
Can I close or delete my account?
  Yes, you can do it in the platform settings. Go to “Profile Settings” and choose either option. 
Fri, 27 Sep, 2019 at 1:50 PM